wellen-kreis

FAQ

Frequently asked questions

Here we provide answers to frequently asked questions. You can find detailed product descriptions in the article descriptions. You can find tips and tricks for use in the blog section!

What are the advantages of an XXL pool cushion?
  • No accumulation of water: With the XXL pool cushion and the correct tensioning of the pool cover, you can optimally prevent water pockets.
  • Only ONE cushion: Instead of many small pool cushions, you only need one large XXL pool cushion.
    This means you no longer have any water pockets between the many individual cushions.
  • Winter-proof: weather influences, leaves, ice and snow are simply diverted evenly to the side by the large dome and no longer cause you any work.
  • Better weight distribution: XXL pool cushions are larger and therefore offer better weight distribution than many small cushions.
    This distributes the weight of snow and ice more evenly on the pool cover and reduces the likelihood of damage.
Which pool cushion suits my pool?

First of all, you should know the dimensions of your pool.
To do this, measure the diameter or the length and width of the upper boundary for which the pool cushion must be suitable.
Then you can find our recommendation for the right pool cushion in the size table. Click here for the overview.

Which pool cushion do I need for an oval or eight-shaped pool?

The dimensions of oval pools vary greatly.
It is best to use the square pool cushions as a guide and check which size best suits your pool.
In our size chart you will find a separate section on oval pools with helpful graphics.

It is not important that the pool cushion fills your pool completely.
It is more important that the pool cover is tensioned tightly with a downward pull.
You can find more information on this at PoolBelts.

Which pool cushion do I need for an eight-shaped pool?

Eight-shaped pools are built very differently.
If the “indentation” in the middle is very narrow, you can work with two round pool cushions.
If the narrow area is not very pronounced, you can use a large square pool cushion.

In any case, make sure that the pool cushion is approx. 20 cm away from the edge of the pool to prevent damage to the cushion.
And remember: it is not important that the cushion fills your pool completely.
It is more important that the pool cover is pulled tightly downwards.
This way you can avoid puddles on the pool cover.

You can find more information on eight-form pools in our size chart.

How is the pool cushion filled?

To inflate the pool cushion, we recommend our rechargeable air pump, which is available in the store and includes the appropriate inflation adapter for the valve built into the pool cushion.

You can also use your own electric air pump.
Please make sure that you do not fill it near water.

The pool cushion also has a second valve that allows it to deflate quickly.
This means that the cushion can be easily dismantled, folded and stowed away after the winter.

How high is the pool cushion when inflated?

The height varies depending on the pool cushion and of course also depends on how full you inflate the cushion.
The height varies from approx. 1 m to 2 m depending on the pool cushion size. Take a look at our size chart, where you will find all the measurements and information.

How much water do I need to drain from my pool?

In the fall, most pool owners dismantle the filter system to avoid frost damage.
This usually involves draining some water to remove the hoses.
The draining height varies depending on the pool, but is around 50 to 60 cm for most pools, measured from the top edge of the pool.

My pool cushion is losing air - what could be the reason?

Physical cause:

  • Temperature fluctuations: During the winter months, large temperature fluctuations can occur which affect the air pressure inside the pool cushion.
    When the temperature drops, the air in the pool cushion becomes cooler and the pressure in the cushion drops.
    When the temperature rises, the air heats up and expands, which can lead to a higher air pressure in the cushion.
  • Solution: Fill your pool cushion on a rather cold day.
    You don’t need to worry about it getting too much internal pressure on a sunny day.
    It is robust enough to survive this unscathed.

Damage to the pool cushion:

  • Check the valves: Check whether the filling valve and, if necessary, the vent valve are properly closed.
  • Look for damage: Inspect the pool cushion for holes or other damage.
  • Check the pool edge: If the pool cushion is too large and therefore too close to the pool edge, sharp edges could cause damage to the pool.
  • Solution: If you have found damage, use the repair kit supplied to patch the hole in no time at all.
How does the repair kit work?
  1. Cut the repair patch to size if necessary
  2. Roughen the area around the damaged area and the repair patch with sandpaper
  3. Coat the entire surface of both with the adhesive
  4. Allow the adhesive to dry slightly
  5. Press the repair patch onto the damaged area
  6. Use an object to weigh down the area for several hours
Winterizing the pool - step by step
  1. Step 1: Drain the water up to the first inlet.
    This allows you to dismantle your filter system and store it in a frost-proof place.
  2. Step 2: Place the inflated XXL pool cushion on the water surface.
    It is best to fully inflate the cushion, as this will prevent it from being pushed to one side by wind pressure.
  3. Step 3: Attach the supplied cords to the eyelets of the pool cushion and connect them to the pool frame or tie it down to the ground.
    Make sure that your pool cushion is approx. 20 cm away from the edge of the pool.
    This will prevent it from rubbing against the edge of the pool and being damaged in strong winds.
  4. Step 4: Place the cover over your XXL pool cushion (preferably with two people).
    Then stretch it tightly and pull it down.
    Our recommendation for tensioning: The CoverMio fastening set for pool covers.
My desired pool cushion is not in stock
  1. You are welcome to be notified as soon as we are able to deliver again.
    Simply go to the desired item and add your name to the notification list.

    Note: This is not a pre-order but only a notification function!

What is the advantage of the PoolBelt (fastening set for tarpaulins)?

The PoolBelt ensures that your tarpaulin is tensioned tightly with a vertical pull.

The tarpaulin is often placed on top of the pool and tightened around the pool with a lashing strap or wire rope.
Although this method looks good at first glance, water pockets often form when it rains, as the tarpaulin can easily slide upwards.

Only a tightly stretched pool cover will help you to avoid water pockets.
The pool cushion does not always fit 100% perfectly on your pool and it doesn’t have to.
It is more important to tension the pool cover tightly with a downward pull.
We have developed a strap system for common pool sizes for this purpose. Click here for the PoolBelt.

The most common mistake when tensioning the tarpaulin

The tarpaulin is often placed on top of the pool and tightened around the pool with a lashing strap or wire rope.
Although this method looks good at first glance, water pockets often form when it rains or snows, as the tarpaulin can easily slide upwards due to the increasing weight.

It is best to use ground anchors or our PoolBelt to tension the tarpaulin vertically.

Which PoolBelt suits my pool?

We have developed our PoolBelt to fit the most common pool sizes, but of course these sets also fit slightly different sizes.
Is your pool significantly larger?
Use our extension belt!

Make sure you choose the right pool type and size.
You can find our sets right here.

My pool is smaller than the PoolBelt set offers

If your pool is smaller than our PoolBelt set offers:

The dimensions only indicate the largest possible circumference for which the set can be used.
You can therefore use the PoolBelt for the 3.66 m pool for a pool with a diameter of 3.5 m, for example, without any problems.
Please note that your horizontal strap will then be slightly too long.
You can of course shorten it with scissors.
Finally, it is best to seal the fibers by fusing them with a lighter.

My pool is bigger than the PoolBelt set offers

We indicate the length of the horizontal strap in the description of the respective strap system.
Use this measurement as a guide to see whether it is still suitable for your pool.

Otherwise, simply use our extension strap! The belt is 2 m long and is simply connected to the horizontal webbing of your PoolBelt system.
Alternatively, you can simply order two smaller PoolBelt sets and connect them together.

Here is another overview of the lengths:

  • Rectangular pool steel frame 4,120×2,010 mm | Horizontal strap length: approx. 13 m | Number of vertical straps: 19 pcs.
  • Rectangular pool steel frame 4,880×2,440 mm | Horizontal belt length: approx. 15.5 m | Number of vertical belts: 22 pcs.
  • Rectangular pool steel frame 5,490×2,740 mm | Horizontal belt length: approx. 17 m | Number of vertical belts: 24 pcs.
  • Round pool steel frame Ø 3,600 mm | Horizontal strap length: approx. 13 m | Number of vertical straps: 14 pcs.
  • Round pool steel frame Ø 3,960 mm | Horizontal strap length: approx. 14 m | Number of vertical straps: 15 pcs.
  • Round pool steel frame Ø 5,000 mm | Horizontal strap length: approx. 17 m | Number of vertical straps: 19 pcs.
Will the PoolBelt clips fit my tarpaulin?

The Midi-Clips can be used universally and are suitable for conventional tarpaulins with a thickness of up to 5 mm.

Why does the round PoolBelt set not work with steel wall pools?

In steel frame pools, the horizontal webbing lies underneath the “bulge” or “belly” of the pool.
This means it is automatically fixed and cannot slip.
With steel wall pools, it is not possible to fix it below the pool and the strap would slide up the smooth surface.
We therefore only recommend our system for steel frame pools.

Tip: You can additionally tension the system for steel frame pools with cords and ground anchors so that it cannot slide up.
Or you can work exclusively with ground anchors to tighten the cover downwards.

Are CoverMio tarpaulins available?

No, unfortunately we do not currently have any tarpaulins in our range and have no tarpaulins planned for this season.
You can find various manufacturers of tarpaulins online.

What size should my tarpaulin be?

It is not possible to determine the right size of cover in general.
It depends on how much water you drain and how plump/high you inflate your pool cushion.

Our tip: Place the inflated pool cushion on the pool and then measure out the required tarpaulin size.
An overhang over the edge of the pool of 30 – 50 cm per side would be ideal.

What properties should a tarpaulin have?

A suitable pool cover should have these three factors:

  • UV-resistant
  • Chlorine resistant
  • Not stretchable!

You can use the quality of truck tarpaulins as a guide.
Please note: We do not have any tarpaulins in our range!

What should I bear in mind when fitting the cover?

To ensure that rainwater, snow, etc. can drain away, it is necessary to attach the tarpaulin tightly with downward tension.
We have developed a fastening set for some common pool sizes that meets this requirement.
Click here for our PoolBelt.

What needs to be considered for in-ground pools?

For in-ground pools, we recommend tensioning the tarpaulin using standard ground anchors (not available from us).
Alternatively, you can also weigh down the tarpaulin with our Floodworx water protection tubes.

How does the lifting bag work?

The lifting bag is simply placed under the tire of your motorhome or caravan.
You then inflate it with the double lift pump supplied to move the vehicle smoothly into the desired position.
You can find more details in our blog section!

Is the lifting bag suitable for every vehicle?

Yes, you should just make sure that a lifting bag is loaded with a maximum of 2,000 kg.

There are three different models: the L and XL lifting bags are ideal for single-axle vehicles and differ in lifting height, while the XXL model was specially developed for double-axle vehicles.

How much weight can the lifting bag withstand?

The lifting bag is robust and designed for the weight of motorhomes and caravans.
Pay attention to the specifications of your vehicle and choose the right bag size.

The lifting bag can be filled with a maximum of 1.25 bar or 18 PSI and was developed for motorhomes/caravans with a total weight of 7,550 kg.
You should load a lifting bag with a maximum of 2,000 kg.

Can the lifting bag be used on any surface?

Yes, the lifting bag works on most surfaces.
For slippery or uneven surfaces, we recommend using a carpet pad (e.g. anti-slip mats) for additional stability.

Can the lifting bag be damaged?

The lifting bag is very hard-wearing.
However, should damage occur, a repair kit with patches and special adhesive is included to make it ready for use again quickly.

How long does it take to inflate?

Inflation takes just a few minutes with the double-stroke pump supplied.
It is quick and requires little effort.

Alternatively, you can use a compressor.
The appropriate adapter is supplied with every lifting bag.

Make sure that the lifting bag is filled to a maximum of 1.25 bar or 18 PSI.

Can the cushion also lose air?

Normally, the lifting bag holds the air very well.
If you notice a loss of air directly at the valve, you can simply tighten it slightly with the enclosed valve wrench.

If the lifting bag has been damaged elsewhere, you can use the repair kit to patch up any holes.

How do I store the lifting bag after use?

The lifting bag can be folded up after use to save space and stored in the bag supplied.
This means it hardly takes up any space in your motorhome or caravan.

How do I care for the lifting bag?

After use, you should simply rinse the lifting bag with water to remove any dirt.
Make sure that the valve is closed when cleaning and that no water enters the bag.
Dry the bag and store it in the bag provided.

Is delivery to Switzerland possible?

We are happy to deliver to Switzerland via our partner Mein Einkauf.
You can reach them at: https://meineinkauf.ch/

A product is sold out - can I still order it?

As soon as a product is sold out, you can enter your e-mail address directly in the desired product in a notification list.
We will then inform you as soon as you can order this item online again.

Who can I contact if I have problems or questions?

Use our contact form directly here.
Our team will take care of your request as quickly as possible.

wellen-kreis

COVERMIO

We are a company based in Germany, more precisely in Lower Franconia.
Our team develops and sells high-quality pool cushions and a variety of other outdoor products.
We place great emphasis on excellent customer service and share our extensive knowledge in these blog posts.
We offer products that are perfectly tailored to the needs of our customers.

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for garden world & pool

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made in Lower Franconia

AB 100 €

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Industriestrasse 5 & 7-10
97239 Aub, Germany

kontakt@covermio.de

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Fri | 8:00 a.m. - 1:00 p.m.